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i-Offshore — Insurance Operations

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Who we serve

Four client types. One standard of excellence.

We are dedicated to delivering tailored outsourcing solutions for insurers, reinsurers, brokers and Managing General Agents — enhancing efficiency, reducing cost and driving growth across the insurance industry.

For InsurersFor ReinsurersFor BrokersFor MGAs

For Insurers

Free your teams for growth, product and customers

Carriers carry the full weight of the insurance value chain. We take the operational load — underwriting support, policy administration, claims and accounting — so your people can concentrate on pricing, product innovation, distribution and the customer relationships that differentiate you.

Underwriting & Policy Operations

Fast, accurate risk assessment, issuance, renewals and endorsements with automated workflow support.

Claims & Settlement

FNOL-to-close processing with reduced turnaround, disciplined adjudication and fair, accurate settlements.

Accounting & Compliance

Reconciliations, credit control and ledger management aligned with statutory and regulatory expectations.

Analytics for Growth

Predictive risk models, customer analytics and BI that sharpen pricing, retention and capital decisions.

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Representative results

  • +25% underwriting accuracy for a specialty client
  • −40% policy issuance time with self-service portals
  • −30% claims processing time with real-time BI

Results drawn from client engagements described in our case studies. Every engagement is baselined, measured and reported against agreed KPIs.

Read the case studies

For Reinsurers

Turn bordereaux into decisions — faster

Reinsurance runs on precision: treaty administration, technical accounting, ceded operations and analytics that must reconcile across markets. We provide the operations backbone — including actuarial support and treaty analytics — that keeps ceded and assumed books clean and your risk transfer working as designed.

Treaty Administration

Bordereaux processing, treaty setup and administration across proportional and non-proportional structures.

Technical Accounting

Ceded and assumed accounting, reconciliations and settlement support with worldwide market coverage.

Treaty & Portfolio Analytics

Treaty performance analysis, structure optimisation and exposure management that reduce capital strain.

Actuarial & Modelling Support

Reserve adequacy reviews, reinsurance adequacy analysis and predictive modelling support.

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Representative results

  • +40% risk-assessment accuracy for a European reinsurer
  • −10% loss ratio through better risk management
  • −50% time spent on risk analysis

Results drawn from client engagements described in our case studies. Every engagement is baselined, measured and reported against agreed KPIs.

Read the case studies

For Brokers

Serve more clients, with less administrative drag

Brokers live and die by responsiveness. We handle the administration around your placements — policy documentation, issuance and renewals, invoicing and reconciliation — with digital document management that keeps every client interaction fast, accurate and audit-ready.

Policy & Document Management

Automated documentation, issuance and renewal processing for smoother client service.

Accounting Support

Invoicing, premium collection and reconciliation to keep financial records clean and current.

Client Data & Analytics

Client analytics that anticipate needs, improve service and reduce churn across your book.

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Representative results

  • Faster quote-to-bind with disciplined intake support
  • Fewer financial discrepancies through automated reconciliation
  • Consistent, audit-ready client documentation

Results drawn from client engagements described in our case studies. Every engagement is baselined, measured and reported against agreed KPIs.

Read the case studies

For MGAs

Underwrite more, administer less

MGAs compete on underwriting expertise and speed to market — not back-office scale. We provide the comprehensive administrative and technical support that lets lean MGAs write confidently across underwriting support, bordereaux, claims handling and compliance, without building large operations teams.

Underwriting & Binding Support

Submission intake, risk capture and policy issuance that keep your underwriters underwriting.

Claims Processing

End-to-end claims handling to your delegated authority, with quality controls and reporting.

Compliance & Reporting

Bordereaux, carrier reporting and audit-ready records that keep carrier relationships strong.

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Representative results

  • Operational capacity without fixed overhead
  • Carrier-grade governance from day one
  • Scalable support aligned to binding volumes

Results drawn from client engagements described in our case studies. Every engagement is baselined, measured and reported against agreed KPIs.

Read the case studies
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“Whether you are seeking process optimisation, claims management or data analytics — our team is equipped to deliver.”